Privacy Policy
1. Scope of this Policy
This Policy applies to our website, online store, and related communications
(email/support). It does not cover third-party websites linked from our site.
2. Legal Bases (GDPR)
● Art. 6(1)(b) GDPR — contract or pre-contract measures
● Art. 6(1)(c) GDPR — legal obligations (e.g., tax/commerce)
● Art. 6(1)(a) GDPR — consent (e.g., cookies/marketing, where applicable)
● Art. 6(1)(f) GDPR — legitimate interests (e.g., security, fraud prevention,
usability)
3. Data We Process, Purposes & Recipients
Website access & logs
When you visit our site, our servers temporarily store: IP address, date/time,
request/URL, referrer, user agent, device/OS, and error codes.
Purpose: ensure technical delivery, security (e.g., DDoS mitigation), and analytics
in aggregate.
Legal basis: Art. 6(1)(f) GDPR.
Orders & customer service
We process identification and order data (e.g., name, address, email, products,
prices, payment status, messages) to process and fulfil your purchase and
respond to inquiries.
Legal basis: Art. 6(1)(b) and (c) GDPR.
Payments
Payments are processed via selected providers. Depending on the method, the
following recipients may receive your payment data (amount, order ID,
card/account number, fraud prevention data):
● PayPal (Europe) S.à r.l., 22-24 Boulevard Royal, L-2449 Luxembourg
● Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
● Visa Europe Services, London, United Kingdom
● Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo,
Belgium
● American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt
am Main, Germany
● SEPA transfers: your bank & our payment service provider (e.g., Wise
Payments Europe SA, Belgium)
Shipping
To deliver your order, we transmit delivery data to logistics partners:
● DHL Paket GmbH, Bonn, Germany
● Deutsche Post AG, Bonn, Germany
Legal basis: Art. 6(1)(b) GDPR.
Support & email
If you contact us, we process your message and contact details to handle your
request.
Legal basis: Art. 6(1)(b) or 6(1)(f) GDPR.
Cookies & similar tech
We use necessary cookies for site operation (e.g., shopping cart, session). Non-
essential (analytics/marketing) cookies are used only with your consent and can
be withdrawn at any time.
Legal basis: Art. 6(1)(a) GDPR; necessary cookies: Art. 6(1)(f) GDPR.
4. Cookies & Consent Management
Our site uses a Consent Management Platform (CMP). You can manage your
preferences via our cookie banner or your browser settings. Where consent is
required, we store proof of consent (timestamp, preferences, device/browser). You
may withdraw consent at any time with effect for the future.
6. International Transfers
Some providers (e.g., PayPal, Google, Cloudflare) may process data outside the
European Economic Area (EEA). In such cases, we ensure appropriate safeguards
(e.g., Standard Contractual Clauses of the EU Commission, adequacy decisions).
7. Retention Periods
● Order & invoice data: statutory retention (typically 6–10 years under
tax/commercial law).
● Support tickets: generally 12–24 months after closure, unless longer
required.
● Server logs: typically 30–90 days, unless needed for incident
investigation.
● Cookies: per cookie lifetime; consents until withdrawal + required audit
period.
8. Security
We implement appropriate technical and organizational measures (TOMs) to
protect data, including access controls, encryption in transit, least-privilege
policies and regular reviews. Nevertheless, no method is 100% secure on the
Internet.
9. Your Rights
● Access (Art. 15), Rectification (Art. 16), Erasure (Art. 17), Restriction (Art. 18)
● Data portability (Art. 20)
● Object to processing based on legitimate interests (Art. 21)
● Withdraw consent at any time (Art. 7(3)), without affecting prior processing
● Complain to a supervisory authority (Art. 77)
To exercise your rights, contact us at info@europaresearch.co. To protect your
data, we may need to verify your identity.
10. Children’s Data
Our website and products are intended for professional research use only and not
directed to children under 16. We do not knowingly collect data from children.
11. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal
effects concerning you or similarly significantly affects you.
12. Changes to this Policy
We may update this Policy as our services evolve or legal requirements change. If
significant changes are made, we will inform users via our website or email. The
current version is indicated below.
Shipping Policy
Standard Shipping:
DHL Express Economy
Delivery time: 4–7 days
18.90 €
Orders over 100 €: free shipping
Express 24h
DHL Express
Delivery time: 1–2 days
59.00 €
Orders over 150 €: 39.90 €
Delivery times are estimated after dispatch, not guaranteed.
Customs clearance may extend delivery in individual cases.
Shipping service is determined by destination country and order value, not parcel weight.
All shipments include tracking via DHL.
- Legal Disclaimer & Terms of Use